Shipping policy

Thank you for shopping with Shapeski! We're committed to getting your order to you as quickly and smoothly as possible. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days (excluding weekends and holidays) after your order is confirmed.

  • You will receive a confirmation email once your order has been placed, and another notification with tracking information once your order has shipped.

Shipping Times

  • Delivery Time: 7–15 business days from the date your order ships.

  • Please note that delivery times may vary depending on your location, customs processing, and carrier delays. Remote areas may require additional time.

Shipping Costs

  • Free Shipping on all orders — no minimum purchase required!

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package's journey. Please allow 24–48 hours for tracking information to update.

International Shipping

We currently ship to the following regions:

North America

  • Canada

  • United States

European Union

  • Austria

  • Bulgaria

  • Croatia

  • Cyprus

  • Czech Republic

  • Denmark

  • Estonia

  • Finland

  • France

  • Germany

  • Greece

  • Hungary

  • Ireland

  • Italy

  • Latvia

  • Lithuania

  • Luxembourg

  • Malta

  • Poland

  • Portugal

  • Romania

  • Slovakia

  • Slovenia

  • Spain

International orders may be subject to customs fees, import duties, or taxes levied by your country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.

Delays & Lost Packages

  • While we aim to meet all delivery estimates, unforeseen circumstances (weather, customs, carrier issues) may cause delays. We appreciate your patience.

  • If your order has not arrived within 30 days of shipment, please reach out to us so we can investigate and make it right.

Incorrect Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you notice an error, reach out to us immediately — we can only update the address before the order ships.